Find the right answer, then take the next step.
Start with booking, operations, revenue, guest data, delivery, or support. Evaluators and existing venue teams take different paths from here.
The essentials
Choose your path
I work at a Clubtech venue
Go to Clubtech Support for an account or venue issue. Use the support access provided to your venue, or contact your Clubtech account lead if you cannot reach it.
I am evaluating Clubtech
Start with the Bookings overview, see how commercial scoping works, or book a discovery call configured around your venue.
How it works
Browse by task
Booking and exact inventory
See how guests choose a daybed, cabana, table, or zone on a 3D birds-eye map, add a package, and pay before arrival.
Floor operations and allocation
See the internal floor plan, automatic seating allocation, service-day operator console, and real-time inventory connection.
Packages, pricing, and prepayment
See how prepayments, add-ons, dynamic pricing, and abandoned-booking recovery work across the booking journey.
Guest lists, events, and the door
See guest-list and visitor management, event ticketing, priority entry, and QR-code check-in.
Guest data, attribution, and reports
See how bookings post revenue to Meta, Google Ads, and GA4, and how every-guest data becomes reporting and an owned audience.
Setup, training, and go-live
See the staged delivery program from onboarding and build through training, go-live, and the 90-day optimize phase.
Operator questions
Common evaluator questions
How do guests book?
Guests explore a 3D birds-eye map, select exact inventory, choose a package and approved add-ons, and pay on their phone without installing an app.
Who owns the guest data?
The venue. Clubtech is white-label: the booking runs on the venue's domain, in its design, and the guest data belongs to the venue.
Does Clubtech replace the POS or PMS?
No. Clubtech sits on top of the existing stack with zero major IT changes. Integration scope is confirmed during technical review.
How does Clubtech reduce no-shows?
Prepayments, deposits, and minimum spends commit revenue to the booking before arrival.
Can Clubtech sell event tickets?
Yes. Clubtech supports tiered event tickets and QR-code check-in alongside venue reservations.
How are commercials scoped?
Commercials follow discovery. We map the inventory, booking journey, systems, payments, integrations, and rollout, then return with a proposal built around the confirmed operation.
What to know
Still need help?
- Existing venue team: go to Clubtech Support.
- Evaluating the platform: book a venue-specific demo.
- Looking for a feature: explore the full platform.
Related pathway
The next useful page, not more noise.
Need a venue-specific answer?
Existing teams can reach support. Evaluating teams can see the platform.
Start with booking, operations, revenue, guest data, delivery, or support. Evaluators and existing venue teams take different paths from here.
Contact support