Onboarding
A working session on how the venue makes money — inventory, systems, and the commercial model — before a single screen is configured. Scoping first means the platform is shaped around your model, not the software’s.
Platform · Delivery
Five stages to live,
one dedicated lead.
Going live on Clubtech is a five-stage implementation run by a dedicated account lead: onboarding, where we scope the venue, inventory, systems, and commercial model; build; training; go-live; and a 90-day optimize phase. The platform sits on top of your existing POS and PMS with no major IT changes, and setup covers widget setup, system configuration, and staff training.
Built around your venue
How a rollout actually runs.
Most operators aren’t afraid of new software. They’re afraid of the six weeks in the middle — the half-migrated inventory, the floor team running two systems on a sold-out Saturday. No one-size-fits-all package: a beach club, a nightclub, and a hotel pool don’t sell the same way, and the rollout reflects that — see solutions by venue type.
Build
The 3D birds-eye booking map is built for your actual floor, packages laddered the way you priced them — with dynamic pricing, Book Online & Save spreads, and events with QR check-in. White-label, on your domain, feeding your guest database.
Training
Every team a booking passes through — reservations, floor on the live floor plan, door, and marketing — trained by role and included in setup. On the first live service day, nobody is meeting the system for the first time.
Go-live
Launched with a lead, not a ticket queue. The same person who scoped the venue is on with real-time support as the first online bookings land and the first prepaid parties hit the floor plan.
Optimize
90 days of hypercare plus strategic data advisory: 20+ built-in reports — revenue by hour, lead time, product mix, origin markets, repeat share — and the guest intelligence layer turns the booking log into decisions.
Switching cost
What actually changes — and what doesn’t.
The reason venues delay replacing a booking system is rarely the new software — it’s the imagined IT project around it. On Clubtech, that project mostly doesn’t exist: the platform sits on top of your existing POS and PMS rather than replacing them.
- No major IT changes — integrations include Opera PMS, Airwallex, Midtrans (QRIS, GoPay, OVO), Apple Pay, Google Pay, Meta Ads, Google Ads, GA4, and WhatsApp, with multi-currency support throughout
- Commercial scope follows the confirmed venue, systems, payments, and rollout
- Training and go-live requirements are mapped before implementation begins
- The honest switching inventory: one new console for your team, a booking widget on your website, guests paying before they arrive
Your POS, your PMS, and your service flow stay put.
“We have grown from simple on-the-day bookings with no financial guarantee… to now having millions of dollars worth of pre-paid bookings each month.”
FAQ
Questions operators ask.
How long does it take to implement a booking system?
It depends on the venue — inventory size, systems, and how much of the commercial model needs building. Clubtech structures every rollout the same way: onboarding, build, training, go-live, then a 90-day optimize phase, with one dedicated account lead through all five stages. Because the platform sits on top of your existing POS and PMS, the rollout does not require a major replacement project.
What does setup cover?
Discovery maps the venue, inventory, systems, payments, integrations, training needs, and rollout. Clubtech then returns with the recommended delivery boundary and a commercial proposal built around that confirmed scope.
Do we need to change our POS or PMS to use Clubtech?
No. Clubtech sits on top of the existing stack rather than replacing it, with no major IT changes. Integrations include Opera PMS, Airwallex, Midtrans (QRIS, GoPay, OVO), Apple Pay, Google Pay, Meta Ads, Google Ads, GA4, and WhatsApp, with multi-currency support. Your teams keep the systems they know; Clubtech handles the booking, prepayment, and guest-data layer.
Who trains the venue team?
Your dedicated account lead runs training as stage three of the rollout, and it is included in setup. Sessions are structured by role: the reservations team on managing bookings, the floor team on the live floor plan and seating allocation, the door on guest-list and visitor management, and marketing on the ads and reporting workflow.
What support does a venue get after go-live?
Go-live is staffed by your dedicated account lead with real-time support, followed by 90 days of priority hypercare and strategic data advisory. After the rollout window, venue teams can raise and track issues in Clubtech’s dedicated support system with a ticket history. Clubtech does not publish response-time or SLA claims.
How do we switch from our current booking system?
Start with the onboarding stage: your account lead scopes the venue’s inventory, systems, and commercial model, then Clubtech is configured alongside what you run today. Because it integrates with your existing POS and PMS rather than replacing them, switching is a configuration exercise, not an IT migration — and staff training is built into the setup before go-live.
Explore the platform
What the rollout delivers.
Five stages end with the booking journey live on your site, the floor plan running service, and the marketing loop feeding your ads. The commercial proposal follows the venue and delivery scope confirmed in discovery.
Your venue, pre-sold.
See it configured before you commit.
15 minutes, no contracts, no credit card — the demo arrives pre-configured to a venue like yours, so you’re looking at your rollout, not a template.
Book a Demo